Privacy Policy

Effective Date: October 2023

1. Introduction and Company Information

Welcome to the privacy policy of Coastal Haven Boutique. We are committed to safeguarding your personal information and ensuring your privacy is protected. This policy outlines how we collect, use, disclose, and protect your data in compliance with Australian privacy laws.

Email: [email protected]

Phone: +61 3 9654 7392

2. Data Collection and Processing

We collect personal data that you provide directly to us, such as when you make a purchase, subscribe to our newsletter, or contact us for support. This may include your name, email address, phone number, and payment information.

3. Purpose of Data Processing

• To process transactions and deliver products or services.
• To communicate with you regarding orders or inquiries.
• To send promotional materials with your consent.

4. Legal Basis for Processing

Your data is processed based on your consent, our legitimate interests (such as improving our services), or as necessary for fulfilling a contract with you.

5. Data Sharing and Third Parties

Your personal information may be shared with third-party service providers who assist us in operating our business (e.g., payment processors, delivery services). These parties are obligated to maintain the confidentiality and security of your data.

6. Data Transfer to Third Countries

Your data may be transferred outside Australia if required for processing purposes. We ensure that any such transfers comply with applicable data protection laws.

7. Storage Duration

Your personal data is retained only as long as necessary for the purposes outlined in this policy unless a longer retention period is required by law.

8. User Rights

• The right to access your personal data.
• The right to rectification if your data is incorrect or incomplete.
• The right to erasure (right to be forgotten).
• The right to restrict processing of your data.
• The right to data portability.
• The right to object to processing based on legitimate interests or direct marketing.

9. Withdrawal of Consent

You have the right to withdraw your consent at any time where consent is the legal basis for processing your data. Withdrawal will not affect the lawfulness of processing before the withdrawal.

10. Right to Complain

If you believe we have breached your privacy rights, you can file a complaint with the Office of the Australian Information Commissioner (OAIC).

11. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

12. Contact Information